Key Responsibilities:

The Retail Banking Group supports retail and micro-business customers in managing their finances, through expert advice and the provision of a full suite of specialist products and services in conventional and Shari’ah compliant banking. The business is committed to driving digital innovation to deliver excellence in customer service.

Agile Management- Manage and coach Product Owners around product management disciplines, including product lifecycles, road mapping, value realization and risk management to ensure understanding and development. Coach squad and provide regular performance feedback, in line with Product Management best practice in order to identify improvement areas. Liaise with other squads and Platforms in order to deliver optimal outcomes in a scaled agile model.

• Define digital product strategy, roadmaps, KPIs, and measurable business outcomes.

• Lead and coach Product Owners and Agile squads, managing backlogs and prioritisation.

• Drive end-to-end digital customer acquisition and onboarding journeys.

• Collaborate with business, technology, risk, compliance, and other stakeholders.

• Improve customer experience, operational efficiency, and digital product performance.

Candidate Requirements:

• 15+ years of professional experience, including at least 5 years in UAE banking.

• International exposure across multiple banks and banking environments.

Education:

Bachelor’s degree in Computer Science, Information Systems